Product Safety Recall

PRODUCTS

Guinness Toucan Embossed Mug - Black (GNS2598)
Guinness Toucan Embossed Mug - Red (GNS2061)
Guinness Label Embossed Mug - (GNS2597)

HAZARD

Mugs purchased since May 2024 are at risk of Thermal Shock when hot water is added, which may cause a crack in the base of the Mug. In some cases, the base may detach causing a risk of injury and scalding.

WHAT TO DO

Consumers should discontinue use of mug immediately. Please return product to point of sale to receive full refund support@guinnesswebstore.com. 

REMEDY

A full refund will be made available

CONTACT

For further queries please email support@guinnesswebstore.com

Guinness Embossed Mugs are produced under license by Shamrock Gift Company. Shamrock Gift Company sincerely apologise for the inconvenience caused by this recall.